Unified Communication

UNIFIED COMMUNICATION

Unified communications solutions and technology that improve efficiency, collaboration, customer service―and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive.

Unified communication guarantees that each customer call reaches the right person; first time, every time on any available media like voice, fax, email etc. Every employee, wherever he or she is, can act as an operator or virtual agent while carrying on with his/her other tasks. This application gives employees control over how and when to be contacted, via a choice of devices – in the office, at home and when they are on the move.

Key Benefits:

COLLABORATION: Whether it’s one on one or multiparty collaboration, share documents, conduct over-the-web presentation and “white boarding” sessions, and more.

MOBILITY:Whether workers are roaming the globe, roaming the corporate campus, or simply working from home, Mobility Solutions provide them with the feature-rich in-office communications experience they need to stay in touch and productive.

UNIFIED MESSAGING: Integrate voice, fax, and email messages and have them “find” or “follow” you.

CONTACT CENTER SOLUTIONS: Flexible, scalable and reliable contact center solutions for the smallest business to the largest enterprise.

MANAGEMENT & REPORTING: Centralized administration and reporting makes network provisioning and control easy.

BUSINESS PHONES: We have a complete range of digital and IP phones, conference units and peripherals, and even soft-phones.